Contact, feedback and BIMSpeed channels
Open BimSpeed.GEN → Contact Us. These buttons open support channels or information windows; they do not create or modify Revit model elements.
| Button | Result and use |
|---|---|
| Feedback | Opens the feedback draft window described below. |
| bimspeed.net | Opens the BIMSpeed website in the Windows default browser. Use the website to access downloads, your account and documentation. |
| Opens the Facebook channel configured in your installation. | |
| Youtube | Opens the video channel configured in your installation. |
| License Off | Opens the offline XML license dialog; see offline activation. |
If a link does not open, check the default browser and Internet connection. Older installations may retain older community URLs; use the BIMSpeed website to find its community channels if needed.
Prepare a reproducible feedback report
| Feedback control | How to use it |
|---|---|
| Message | Include the tool name, Revit/BIMSpeed versions, selection steps, input values, expected result and actual message. Identify the relevant host or area for geometry problems. |
| Import File | Select one or more JPG/JPEG/JPE/JFIF/PNG images. Their filenames appear in the adjacent field. A new file selection replaces the current attachment list. |
| Enter a reply address. Filling this field does not send the report. | |
| Send Feedback | Read the response. If submission is reported unavailable, the draft remains in the window and has not been sent. Copy it and use the displayed contact channel. |
| Website, YouTube and Facebook links | Open the corresponding channels in the browser. |
Capture the error message and relevant settings as well as the model context. If support needs an RVT, prepare a reduced copy that reproduces the issue. Closing Feedback does not save its draft into the RVT.