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Recover your BIMSpeed password

If you already have an account but cannot remember its password, use Forgot password? on the sign-in page. You must be able to access the registered inbox.

Current recovery process

BIMSpeed sends a new password by email. Once the request is processed successfully, sign in with the password in the email; the previous password is replaced.

1. Open password recovery​

  1. Open BIMSpeed sign-in.
  2. Click Forgot password? beside the password field.
  3. A dialog opens with Email, Cancel and Send request.

BIMSpeed password recovery dialog with email and Send request

Actual interface captured on September 28, 2026, before submitting a request.

2. Request recovery for the correct email​

  1. Enter the email of the BIMSpeed account you want to recover.
  2. Check spelling, domain and extra spaces.
  3. Click Send request once and wait for the notification.
  4. On success the dialog closes and the website asks you to check email. If it fails, keep the error message for troubleshooting.

Do not enter another person's email or create a replacement account for one that already has a license. If you normally use Google sign-in, you can return to sign-in and select that same Google account.

3. Find the new password​

  1. Open the inbox you entered.
  2. Look for BIMspeed password reset or Cấp lại mật khẩu BIMspeed.
  3. Check spam, inbox categories and email filters if needed.
  4. Read the message and retrieve the new password. Do not share or forward the password email.
  5. If you sent several requests, use the message for the most recent request; passwords in earlier messages may no longer work.

BIMSpeed password reset email received in Gmail, showing only the subject and sender

Real Gmail message captured on September 28, 2026. This image includes only the subject and sender; the password in the message body is excluded from the guide.

4. Sign in again​

  1. Open sign-in.
  2. Enter your account email and the new password from the message.
  3. Avoid extra spaces when copying. Replace an old password automatically filled by your browser.
  4. Click Sign in and check your profile.

5. Choose your own password​

Open your profile and select Change password:

FieldValue
Current passwordThe new password received by email
New passwordYour chosen password; the profile form requires at least eight characters
Confirm passwordExactly the same new password

Submit and wait for the success notification. Update the password saved in your browser and use your chosen password for future sign-ins.

Recovery troubleshooting​

SituationWhat to do
Email is not registeredCheck the correct email; if you do not have an account, register
Invalid emailEnter the complete address with its domain and remove extra spaces
Email could not be sentWait and retry according to the message; avoid repeated clicks
Success notification but no emailCheck the correct inbox, spam and filters; contact support if still missing
Emailed password does not workUse the latest message, remove extra spaces, replace old autofill and verify the email
You no longer have inbox accessContact support for account verification; recovery does not automatically change the recipient email

Send your account email, request time and error screenshot through website chat or to hoang.tran@bimspeed.net. Never include the recovered password.